Frequently asked questions
Is your question not listed? Feel free to contact us. We are happy to help and advise you!
How are the burners installed into the countertop?
All units in our assortment are mounted onto an established module with a predetermined gas connection. The module is positioned from beneath through cutouts and secured from above by screwing it to the burners by means of the heat shields. Two joists are supplied and are mounted to the inside of the kitchen cabinets to provide support to the underside of the module.
How big does my countertop need to be?
Countertop depth
A minimum depth of 600 mm (23 10/16th inches) applies to every configuration.
Cabinet width
The minimum cabinet width required depends on the type of configuration selected and ranges from 11 13/16 inches (100 mm) for single-burner cooktops to 1200 mm (47 1/4) for our largest cooktops.
What happens when I let something boil over?
An essential basic part of the PITT cooking system is the heat shield: the round piece on which the grate rests. This part is multifunctional: not only does it draw the heat of the flames upward but it also serves as a catch tray. Thanks to the large diameter of the burners most of a boil over and/or spatter will land on the heat shield. It is easy to clean with a cloth.
Do PITT cooktops affect my countertop?
PITT cooktops are extensively tested. While in use, the temperature of the countertop remains low with minimal heat transfer. As a result, our burners do not affect your countertop. The preparation of the countertop and the installation of the PITT cooktop must be done in strict compliance with our instructions.
Note that a PITT cooktop is an appliance that is in ongoing use. Some countertop materials are more sensitive to splattering and staining than others, but this is no different from using a traditional cooktop. Check in advance with your countertop supplier/kitchen store about the attributes of your countertop.
How many burners do I need?
The number of burners desired is entirely dependent on your personal cooking style and the number of people you’re cooking for. An important advantage of our cooking system is the spacious set up of the burners: in contrast with traditional cooktops, with PITT cooking it’s possible to use all the burners at the same time. Even with large diameter pots and pans.
What is the capacity of the burners?
Our configurations include three different types of burners:
- Small burner: 1,024 to 6,142 BTU.
- Medium burner: 1,024 to 10,236 BTU.
- Large combined wok/simmer burner: 682 to 17,061 BTU. This double-ring burner can be used to simmer as well as to stir fry. Controlled by a single knob.
Can I determine the placement of the burners myself?
We configured our assortment based entirely on consumer desires and input. However combining configurations with one another is possible. For example, you could create a configuration all your own by combining single burner units or by adding a wok/simmer burner to an existing 4 burner PITT configuration. Design your own ideal cooking set up based on your personal cooking style and available counter space.
Which materials are suitable?
When installed correctly, PITT cooktops are suitable for installation in countertops made of quartz composite, granite, concrete, terrazzo, glass, ceramic, porcelain, marble, other natural stone (e.g. quartzite), and stainless steel.
Our cooktops should not be installed into either solid-wood countertops, solid surface countertops (e.g. Corian ®), or into countertops with a high-pressure laminate top layer. When in doubt, please contact us to discuss what may or may not be feasible.
What is the term of the PITT cooking guarantee?
PITT cooking offers a 5-year warranty on each unit. The unit must be installed correctly and we don’t cover issues resulting from improper installation. Please refer to the specific PITT design, specification & installation instructions provided with each unit. Finally, please register your unit online to ensure prompt and efficient service.